Service Excellence Is Old News?
- The Stellaris Team
- Jun 3, 2020
- 2 min read
Updated: Jun 10, 2020
Historically, the focus for a successful business has always centered around 'Service Excellence'. Go to any conference, training, corporate seminar - and it is the theme that plays over and over in the background. We talk about delivery, engagement, quality, and satisfaction. Yes - all important! Yet there comes a moment in time when our 'buzz words' are just not enough.
The Stellaris companies have taken excellence to the next level - elevating to exceptional. Beyond the 'be nice, give great service' philosophy Stellaris adds T.I.M.E. - Technology, Innovation, Mobility, and an Enterprising attitude in service delivery. Let's break down these keys to business success in 2020:
Technology - using modern day tools for efficiency and effectiveness, we seek to solve problems and create solutions using science based apps for assistance. Take for instance with our Logistics brand - GPS tracking and cloud based inventory management systems help us to track progress and be responsive to our customers.
Innovation - we are constantly staying on the forefront of the needs of the communities we live in. We remain connected and responsive. Within the Development arena, we focus not only on renovating a home but providing positive impacts in the communities in which they reside. To date, our work has resulted in returning over 50k to local economies by way of property taxes as well as positively impacting financial wealth of the families who transition into our homes by way of their ability to achieve home ownership.
Mobility - in a rapidly changing economy, where trends and timelines trump static concepts. we have managed to take old school business principles and create modern day opportunities to connect in the business community. With business, it is important that you stay up-to-date, ear to the ground, and focused on personal and professional improvement. Our business services division was created to help motivate the budding entrepreneur to advance from the hamster wheel and aspire to more. Training, workshops, and coaching are all a part of the plan.
And finally
Enterprising - we stay focused on being our best and maintain resiliency in business. We value:
Decision making
Professionalism
Innovative and original thinking
Problem solving and prioritization
Strategic thinking
Effective communicate communication
At Stellaris business services are move beyond excellence to exceptional mixed with a little bit of T.I.M.E.

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